Policies, Terms and Contact Information
CE racing engines contact information
Please feel free to contact us in the manner that is most convenient for you. Our normal hours of operation are from 10:00am to 10:00pm EST, Monday through Friday. However if you need to contact us at times other than these please leave a message on our answering system or e-mail us and we will get in touch with you ASAP.
Please use our contact form. This form cuts down on spam and helps us spend more time helping customers and less clearing out spam.
Telephone: 804-779-0888 Phone desk hours are 10am to 10pm Eastern USA Time Zone
Live Online Chat ( when representatives are available)
How to order parts or service:
Use our online shopping cart system for parts that are currently in the automated parts listing.
You may manually order any available item by using our secure online order page.
You may call: 804-779-0888 during the hours of 10am to 10pm, EST, Monday through Friday
Use our Contact Form
Or order by mail:
Shipping and Handling
Returns and Exchanges
There are no returns or refunds for SFI certified transmission shields and flexplate shields.
A return authorization number is required to return any items, for any reason. There is a 20% restocking fee for returned items or exchanges, that are not defective. If you need to return an item, contact us for a RA number and return the new/unused item in the original box prepaid within 30 days with a copy of the invoice for a refund/exchange. NO returns will be accepted without a copy of the original invoice, or after 30 days. Return all new/unused product(s) in their original packaging in as new, re sellable condition. Send the package pre-paid (UPS, FedEx or US Postal Service INSURED) to: the address that is provided with the RA number. No COD or freight-collect shipments will be accepted. Credit will be issued for merchandise only - no refunds on handling/shipping charges and if the product you purchase was originally sold with free shipping included, the actual shipping cost we had to pay to have the parts delivered to you will be deducted from your refund.
Warranties and Defects
Privacy Notice Table Of Contents:
Our Commitment To Privacy
We are providing this notice to share with you our efforts to better protect your privacy. The information presented here explains our online information practices regarding the choices you can make about the way your information is collected and used.
This notice applies to all information collected or submitted on the Campbell Enterprises website. At various locations on our website we may request certain personal information from you. This mainly occurs in our shopping cart system when you place an order. We occasionally also provide feedback forms, registration forms, customer surveys, etc. where we may also request information from you. The types of personal information we may ask for are as follows:
When placing an order, you may request that your shipment be sent to an address other than your own. If you do this we have to ask you for some personal information for the person that we will be shipping your order to. The information we will request for the person your shipment is to be sent to is as follows:
The information you provide about yourself when placing an order is used by us only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order and shipping of the order to you or an agent that you designate.
Any information you provide about someone else when placing an order is used by us only to ship your and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We offer Gift Ideas which you can personalize when you order them for another person. Information you provide us to enable us to prepare and provide the gift certificate is only used for that purpose, and it is only disclosed to the person receiving the gift and any parties necessary to complete that order.
We use email addresses provided by our customers to answer the email we receive. We will also use those e-mail addresses to send updates regarding the status of your order and shipping information. Such addresses are not used for any other purpose and are not shared with outside parties. We also offer e-mail programs to our customers to update them on special sales, technical updates, etc. These e-mails are distributed only to customers who have supplied their e-mail address to us. All of our special sale e-mails, technical notes, updates, etc. include a link that you may use to be removed from our mailing list.
You can register on our website if you would like to receive notifications of special sales. technical information and updates on our new products and services.
We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and protect the information we collect from our customers.
Protecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our website from those we know to be under age 13.
You can access all your personally identifiable information that we collect online and maintain by calling us during normal office hours of 10am to 6pm EST, Monday through Friday excluding holidays, or by e-mailing us anytime by using our contact form. You may also mail our office at Campbell Enterprises 6520 Boundary Run Drive, Mechanicsville, VA 23111 USA. We use this procedure to better safeguard your information.
You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Should you have other questions or concerns about these privacy policies, please call us at 804-779-0888 between the hours of 10am and 6pm, EST, Monday through Friday or send us an email anytime by using our contact form.